Video Loss

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Video Loss for a single camera with power supply (no splitter )

  • Step 1 - Go to the DVR location and make sure the channel with no video is not disabled in the DVR.
  • Step 2 - Change the camera in question to another channel on the DVR and see if the video comes back on.
  • Step 3 - Check the surge protector or outlet to make sure it is in working condition.
  • Step 4 - Check the power connection between the camera and the cable for corrosion on the metal tip.
  • Step 5 - Make sure connectors are secure and not loose.
  • Step 6 - If you still have no video signal and you have another camera with a power supply, connect that power supply to the camera in question.
  • Step 7 - If you still have no video signal, disconnect camera in question and replace with a working camera to check the video and power cable. If video comes back on then replace the bad camera.
  • Step 8 - If you still are getting no video with a working camera and power supply on that original line in question then replace the cables.

Video Loss for a single camera (with a splitter)

  • Step 1 - Check the connections as in the above section. If the Camera Works, then…
  • Step 2 - Check the power connection from the power supply to the multi-way splitter.
  • Step 3 - Plug the camera into one of the other power tips on the splitter and see if you get a video signal.
    Video Loss for Multiple cameras (with a splitter)

Video Loss for Multiple cameras (with a splitter)

  • Step 1 - Check the connections as in the above section. If the Cameras are working, then…
  • Step 2 - Disconnect the power connector from the splitter of the power supply.
  • Step 3 - Connect a single camera directly to the power supply and see if you get video.
  • Step 4 - Use a volt meter to test the power supply to see if it is getting the correct volts and amps.